Daily pickup and pace email for revenue managers (n8n recipe)
Outcome: Every morning the revenue manager and GM get a five-line summary of overnight pickup for the next 90 days, with the dates that need a pricing look flagged.
What you need
- A scheduled on-the-books report from your PMS or RMS (CSV by email), by stay date: rooms sold and room revenue
- Google Sheets to store a daily snapshot
- n8n (cloud or self-hosted)
- An LLM node (e.g., OpenAI or Anthropic credentials)
- Email or Slack
Steps
- Email Trigger (IMAP) node: catch the daily on-the-books report email from your PMS or RMS, sent at the same hour every day.
- Extract From File node: parse the CSV attachment into rows (stay date, rooms sold, revenue).
- Google Sheets node: read yesterday's snapshot; Code node: for each stay date in the next 90 days, calculate rooms picked up, revenue change and ADR change.
- IF node: flag stay dates where pickup is above your threshold (e.g., 10+ rooms overnight) or where rooms sold fell (cancellations).
- LLM node: write five bullet points: total pickup, the top flagged dates with numbers, cancellations, and one 'look at this' note. It summarizes only and never recommends a rate.
- Email/Slack node: send by 7:00 AM; Google Sheets node: save today's snapshot for tomorrow's comparison.
Check your company's data and AI policies before sending guest or vendor data to any third-party tool.
Frequently asked questions
Does this replace a revenue management system?
No. An RMS such as Duetto, IDeaS or RoomPriceGenie forecasts demand and recommends prices. This recipe is a lightweight morning summary, useful on its own at smaller hotels or alongside an RMS.
What if my PMS can't email a scheduled report?
Many can export a CSV on a schedule or to SFTP. If yours can't, export manually each morning into a shared folder and swap the Email Trigger for a Google Drive trigger.
Should the AI suggest rate changes?
Keep it to summarizing. Pricing depends on context the model doesn't have, such as events, group blocks and brand rules.
Tools for this job
Actabl
Hotel software suite for operations, cost control and profitability insights, with 420+ integrations.
Duetto
Cloud hotel revenue management system and revenue strategy tools for pricing and demand insights.
IDeaS
Hospitality revenue management software for hotels, car parks and event spaces.
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